OVERVIEW

In co-operation with the instructor, you will conduct research to find out what kinds of professional certification may be needed in your career.

First, you will conduct research using the internet and resources available in your major such as professors, your advisor, and written materials.

You should do this research as a team, though, with instructor approval, you may work individually. Your team must be made up with other students from your college only (business, engineering, law, or information technology). Teams should be no more than five students. Ideally, you should work with students who have the same major and specialization as you.

In your research, you must find the answers to the following questions. To prepare for your presentation, you should put that information related to each question on its own slide.

1. Is there a professional certification that will be required for your career?

2. If there is no required certification, is there any other form of certification, training,

or lifelong learning that may be optional but highly beneficial?

3. What are the trends in the types of certification / licensure required for your career?

4. At what point in your career will it be required? (Before you begin, before you

advance past the first couple of years, before you advance to a senior or supervisory position?)

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5. What kinds of institutions will be involved? (Your employer, professional schools or institutes, colleges or universities, government agencies, etc.) Describe this organization in detail and the types of certification it offers.

6. Explain clearly and succinctly the requirements for one or more certifications, including a) education requirements, b) character requirement, c) work experience, d) exam, e) whether any of the above requirements may be waived, and if so, in what cases.

7. Explain all the steps required for professional certification, including a) deciding which certification or training you will choose, b) eligibility determination, c) exams involved if any, d) preparing for the exam, e) taking the exam, and f) any further steps before receiving the certificate.

8. Be sure to consider in which country or countries you hope to work. Certification requirements may be different, and you may have to re-do part or all of them if you move to a different country.

9. Is there anything you can do now to prepare yourself / to streamline the process? x Be sure to consider unique requirements of your career path.

Make use of the following resources:

The internet

Resources available in your major, such as:

Any written and/or library materials

PRESENTATION REQUIREMENTS

Summarize the information above in your own words. Pretend you were explaining the information to an English-speaking friend. Explain it clearly and step-by-step.

Length guideline: Your presentation should be at least 5, minimum to 12 minutes, maximum.

Content: Your first slide must include all the names and student numbers of your team. You also must have a slide that previews your material. Finally, your last slide must consist of a bibliography (which is a works cited page or a list of resources), including any interviews you did. Consult the internet or the instructor for guidelines for how to cite interviews, if necessary. Your bibliography should contain at least three sources minimum.

Social Identity Reflection Paper
Assignment Overview:
All of us have multiple identities that are steeped in different cultures. Remember, culture is not bound to a particular place in the world. Each individual is the sum of different types of culture, thus multicultural. The purpose of this assignment is to help us think ourselves as multicultural individuals. Because this is a new class, I do not have a sample to show, however, you will find instructions below that will guide you.
Instructions:
Pick at least three identity elements from the table on page 2. In a well-written, thoughtful, and reflective paper (no more than 3 pages), discuss how your chosen identity elements both strengthen and complicate your leadership practice. In other words, how do these parts of your identity impact how you practice leadership and are perceived as a leader? This paper will be enhanced by discussing your particular experiences around your identity elements and giving detail and context. Be aware that this assignment, while simple, requires a lot of emotional and intellectual labor because you do not necessarily think of yourself in this way on a daily basis (maybe you might). You must also include concepts from readings and course content from Weeks 1 to 5 to help you frame your discussion and analysis. As such, a reference page and in-text citations in APA format are required. Check the Resources folder for APA information. If you have questions about the assignment, post them in the Q&A Forum in the D2L Discussion area.

    Task:  You write a report that does the following:
o    defines a problem persuasively and accurately
o    proposes a solution or solutions to the problem or issue
o    presents that solution to a decision-maker or group of decision-makers who can implement the recommendation
    Components of the report: 
o    title page
o    letter to the decision maker (this can be a business letter OR a memo)
o    executive summary
o    table of contents
o    introduction
o    body of the report to include headings and subheadings
o        conclusion stated as a recommendation for implementation of the solution
o    References page, with references listed in APA format
o    Any appendix (or appendices if there are multiples)

The report must incorporate the results of your own primary research. When integrating primary research, you must explain the method(s) you used to gather that research and insert a copy in your reports appendices of any collection instrument you used.  For example, if you interviewed some people for the report, you would put the list of interview questions you asked in the appendix.  If you arranged for a group of people to take a survey, you would put the survey in the appendix.
The complete report should also cite at least seven secondary sources. At least three of these secondary sources should come from peer-reviewed, scholarly journals.
Students who cannot conduct primary research for safety or other valid reasons are required to provide TEN secondary sources. Of these FOUR should be from peer-reviewed, scholarly journals.
As noted above, your primary and secondary sources will be integrated into the paper to explain the problem, to provide evidence of the problem, and to support the solution. 
Please note that, if you interview people for your research, you must cite the interviews in your paper.  In the paper, you cannot simply write that you spoke with employees.  A URL that shows how to cite an interview in APA citation style is provided in the list of components for the report. 
Graphics

Your report might benefit from graphics.  As mentioned above, pictures of your workplace or community situation might help illustrate the problem you are trying to address.  Graphs, tables, or charts might help show trends that will persuade your decision-maker that the problem exists. 
Please do not incorporate a graphic for the sake of incorporating a graphic.  Include a graphic only if it helps communicate a message in your report.

This Competency Assessment assesses the following outcome:

MT302M1-1: Describe the impact of individual behavior on business outcomes.

Read the Scenario and respond to the checklist items in a 23- page paper:

Scenario: The following four employees have different attitudes towards their jobs and different levels of job satisfaction which impacts their behavior on the job. You are the HR Director who is becoming concerned regarding the behavior of some employees at work. Read the following background information on each of the four employees and address all the checklist items.

Employee #1: Social media marketing administrator: He experiences cognitive dissonance every time his boss tells him to expand on the results from test results in the lab when posting to various social media sites to promote the instruments the company makes to other businesses. He is frequently late to work and his boss gave him several warnings as a result.

Employee #2: Engineer: She is in a highly visible job that creates a lot of stress and works 12-hour days. The company often expects her to fly out at a moments notice to other production facilities around the world to address various problems. This creates more stress for her and her family. She is loyal, but feels depressed by the constant work. She is starting to not contribute ideas and or embrace new initiatives at work.

Employee #3: Customer service representative: This representative works the 12 p.m.8 a.m. shift. He does what is required but complains in the employee breakroom about the offices and work conditions when he is on break. The other employees tend to agree with him when he complains. The customer service supervisor has lately noted an increase in department call-in sick days by this employee and others in the department.

Employee #4: Quality control administrator: She is the sole Asian in the organization, feels isolated and as though she is just there as a placeholder versus really making a recognized difference in the organization. The company promotes itself as a diverse organization which she knows is not true. She feels as if everyone expects her to fail, since not many people engage with her including her boss on any regular basis.

Checklist:

The four employees have different attitudes and levels of job satisfaction.

Describe the attitudes and job satisfaction of each of the four employees.
Categorize and explain the responses the employees have to dissatisfaction based on the reading.
Explain how the above attitudes and job satisfaction for each employee impacts the organization in terms of profit, employee turnover, and affecting other employee attitudes.
Include at least 2 scholarly* citations with accompanying references regarding attitudes and job satisfaction and the impact on the organization that support your responses to the checklist item above.
Explain what each of the managers of the four employees can do to change the employees attitudes for the better (referencing at least one of Mintzbergs managerial roles to explain your response).
Submit your 23 page APA formatted and citation styled paper with additional title and reference pages to the Dropbox.
*Scholarly sources have been put through a peer-review by experts to ascertain that the content is original and proves any statements or claims with viable research, etc. Select Peer Reviewed where it says Limit to: once you are in the Purdue Global Library (see Academic Tools area of the course).

Access the rubric

Disclaimer: The organization and characters depicted in this exercise are fictional. Any resemblance to real organizations or individuals is purely coincidental.

Minimum Submission Requirements

Address all the checklist items in a Microsoft Word document.
Be sure to cite both in-text and reference list citations where appropriate and reference all sources. Your sources and content should follow proper APA format and style. Your paper should include an additional title page and it should be double spaced, in Times New Roman 12-point font, with correct citations, Standard English with no spelling or punctuation errors, and correct references (on last additional page.)
If work submitted for this competency assessment does not meet the minimum submission requirements, it will be returned without being scored.

Plagiarism

Plagiarism is an act of academic dishonesty. It violates the University Honor Code, and the offense is subject to disciplinary action. You are expected to be the sole author of your work. Use of another person’s work or ideas must be accompanied by specific citations and references. Whether the action is intentional or not, it still constitutes plagiarism.

For more information on Universitys Plagiarism policy, refer to the current University Catalog.

Answer first question using words and ideas from text.

this is the text: Wood, J. T. (2016). Interpersonal communication: Everyday encounters (8th ed.). Boston, MA: Cengage Learning. ISBN: 9781285445830

CH. 6

Q 6.3. Describe an experience where someone was displaying poor listening skills when you were trying to communicate an important message and explain what kind of listening was occurring (listening for information or listening for support).  Describe the behaviors of this person using terms from Chapter 6 of your textbook.  Do you think they were displaying any of the barriers to effective listening?  Were they displaying any non-listening behaviors?  How did this persons ineffective listening behavior make you feel?  What was your reaction to their behavior?