Category: Human Resource Management

Initial Discussion Post Mod 3 511

  

Create initial discussion post after viewing attached video. Initial post should be 250 words. Response should include information from at least two reputable sources (library and/or web-based) and provide the full citation at the end. Use APA format for your references. 

Training Methods And Evaluation

  

Activity 4: Training Methods and Evaluation 

You are the Training Director for a newly created Internet provider, Interdependent Operations Company (IOC). IOC has locations in 152 cities, ranging from locations that have only one employee who works from home, to locations that have offices with 20-30 people. To create this business, IOC purchased another Internet service provider that was not profitable. The companys inability to produce a profit was determined to be a result of improper training of the customer service staff and outdated methods for recording the information that the customer service staff collects. 

It is your job to design a training program for the customer service staff to use when potential customers call them on the toll-free phone line, or when customers are referred to a customer service representative as a follow-up to a sales call. IOC has maintained the customer service staff from the former company, but the employees in this department need to be trained to better manage customer calls and enter data collected from the customers. 

write a report that includes the following. Your Activity responses should be both grammatically and mechanically correct and formatted in the same fashion as the Activity itself. If there is a Part A, your response should identify a Part A, etc. In addition, you must appropriately cite all resources used in your response and document them in a bibliography using APA style.  (A 3-page response is required.)

Part A The method or methods that you would use to design the training, the reason or reasons for your selection, and the reasons why you did not choose the other methods 

Part B Which three (3) of the four (4) evaluation levels you would use to determine the effectiveness of the training program, the reasons for your selection, and the reasons why you did not choose the other level 

Part C Which two of Kirkpatricks training outcomes you would measure, the reasons for your selection, and the reasons why you did not choose the other outcomes 

Part D  The type of evaluation design that you would select, the reasons for your selection, and the reasons why you did not choose any of the three (3) other types.  

Part E As you are completing this activity, please bear in mind that the following initiatives have been mandated to you, as the Training Director, by the upper management at IOC. You must clearly incorporate each of these six (6) initiatives into your response. 

1. The training must be as cost-effective as possible at the present time. However, they are willing to contribute money to the initial training if there will be a cost savings over the long-term as a result of the training, and if employees added to the customer service staff can benefit from the method you establish.

2. Employees must all receive the training during the same time frame.

3. Training must be consistent from one location to the next.

4. Training should be completed within the shortest amount of time possible.

5. There must be immediate feedback for the employees and those to whom the employees report regarding their progress in learning the new program, without benefit of a face-to-face supervisor or trainer on site to monitor or check their learning status, and with the ability to collect all necessary evaluation results through electronic methods. 

6. There will be a need to measure how much the trainees learned and to measure the benefit of the training through the calculation of ROI. 

Initial Discussion Post MOD 3

Create initial discussion post after viewing attached video. Initial post should be 250 words. Response should include information from at least two reputable sources (library and/or web-based) and provide the full citation at the end. Use APA format for your references.  

500 Words Due In 8 Hours.

  

Human resources is charged with optimizing the human potential of an organization. Examine how human resources can add organizational value. Then, recommend two strategies that an HR department can take to become a more valuable resource/organizational department.

Answer the above using the question and answer (Q&A) format. The Q&A format should include the original question along with your response. Within your post, support your responses with information from at least 2-3 peer-reviewed/scholarly source (not older than 3-5 years) and provide the full citation at the end of your post. Use APA guidelines to format your references. 

NO Wiki, blogs, news article ONLY scholarly articles.

Naznin, H., & Hussain, M. A. (2016). Strategic value contribution role of HR. Vision, 20(2), 135-138.

Robinson, S., & Eilert, M. (2018). The role of message specificity in corporate social responsibility communication. Journal of Business Research, 90, 260-268.

Mayfield, M., Mayfield, J., & Wheeler, C. (2016). Talent development for top leaders: Three HR initiatives for competitive advantage. Human Resource Management International Digest, 24(6), 4-7.

Montealegre, R., & Cascio, W. F. (2017). Technology-driven changes in work and employment. Communications of the ACM, 60(12), 6067.

Unit 4 Db

Assignment Details

This discussion has three parts. 

Leadership varies widely by culture and personality. An international organization with locations in several countries must balance the local customs and cultures with those of the primary culture of the organizations headquarters. 

  1. Discuss what you believe would be the different organizational culture and local culture aspects that you would have to take into consideration if your company was expanding into Germany?
  2. Would the consideration be different if the company expanded into Japan?  
  3. Give specific examples that would affect the organizational culture in both of these countries taking into consideration that the organizational headquarters is in the United States.

The Instruction To Follow Is In The Browse Files. 0 Plagiarism.

I need this paper to be done accordingly. please follow the instruction strictly.

  

 660-1320 word paper (not including title page) that briefly discusses the following for each of your selected topics: 

please choose a good topic.  

The Instruction To Follow Is In The Browse Files. 0 Plagiarism.

this is a discussion forum. I need 350 words.

To take Harvard Project Implicit , click on the link by pressing ctrl C, the link we open then go in as a guest. I did it and I have my result in the brows file.

Due Tonight By 9pm

Write a 1-2 page paper describing the House Repair Analogy.

  • What types of clients live on each of the three levels and what are their needs?
  • How will you help your clients reach the next level of their “house”?
  • How will you use your personal characteristics when working with clients?
  • Please use at least one scenario/example and one research source to support your answer. Follow APA format in any citations.

Research A Health Care Association

Research a health care association you would be interested in joining  

Gather details about membership fees and any discounts available with the membership.

Identify current association members via social media and reach out to them to find out more about their experiences with and the benefits of having a membership.

Write a 700- to 1,050-word proposal to your employer outlining the benefits of joining the selected health care association and the benefits of attending a meeting, convention or conference in-person.

Provide a rationale of how your membership to the health care association and attending its event(s) will benefit your employer, contribute to your job responsibilities, and promote your own professional development. Include insight from the relationships you established to reinforce your rationale.

Cite 3 reputable references to support your assignment (e.g., trade or industry publications, government or agency websites, scholarly works, or other sources of similar quality).

Human Resource Assignment

Costs

Costs are a consideration of every organization and in economically difficult times many managers may want to cut the “training budget” to save costs.  

I’m sure that you’ve heard that training is always the first to go in tough times.  But is that really the smartest business strategy to employ–or during economically difficult times should the “training budget be increased?

  • Should Training should be cut in tough times?
  • Should Training should be increased during tough times?

The requirements below must be met for your paper to be accepted and graded:

  • Write between 750 1,250 words (approximately 3 5 pages) using Microsoft Word in APA style, see example below.
  • Use font size 12 and 1 margins.
  • Include cover page and reference page.
  • At least 80% of your paper must be original content/writing.
  • No more than 20% of your content/information may come from references.
  • Use at least three references 
  • Cite all reference material (data, dates, graphs, quotes, paraphrased words, values, etc.) in the paper and list on a reference page in APA style.

References must come from sources such as, scholarly journals found in EBSCOhost, CNN, online newspapers such as, The Wall Street Journal, government websites, etc. Sources such as, Wikis, Yahoo Answers, eHow, blogs, etc. are not acceptable for academic writing.