Assignment 1: Quick Trip Case Study
Due Week 4 and worth 250 points

Complete an analysis of the QuickTrip. Assess the organizational layout, performance metrics, and the technology that is used to measure performance and connect with consumers.

The QuickTrip Case Study is available in the course shell. It is also available at the following link: http://supplychainresearch.com/images/quik_trip.pdf

Write a six to seven (6-7) page paper in which you:

1. Evaluate QuickTrip operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability.
2. Analyze how operation management activities affect the customer experience. Select two (2) operation management challenges and provide the solutions for confronting them.
3. Examine QuickTrip value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction.
4. Determine the different types of performance measurements that can be used to measure QuickTrip service-delivery system design. Select at least two (2) types that can be applied and provide justifications for the selection.
5. Examine the different types of technologies applied to QuickTrip service operations and evaluate how the technologies strengthen the value chain.
6. Use at least two (2) quality resources in this assignment that do not include the initial case study. Note: Wikipedia and similar websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow Strayer Writing Standards (SWS). Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the students name, the professors name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

• Apply the concept of operations management.
• Compare and contrast the difference between a supply chain and a value chain.
• Analyze the types of measures used for decision making.
• Analyze the five key competitive priorities and their relationship to operations strategy.
• Analyze different types of technology and their roles in manufacturing and service operations.
• Use technology and information resources to research issues in operations management.
• Write clearly and concisely about operations management using proper writing mechanics.

Each student will be responsible for completing annotated bibliography assignments throughout the semester.  For each assignment, you are required to read two articles and complete an annotated bibliography for each article (scholarly/peer-reviewed journal articles). See the syllabus for example. 

Annotated bibliographies must be written in manner, in which, they are understandable. You must describe all-important data such as: The participants The reason the study was conducted What research design was used (surveys, interviews, case study, etc.) Which research analysis was used (MANOVA, ANOVA, Kruskal Wallace, etc.) The results of the study along with any conclusions of the author(s) Your study must include all of these (if applicable). Your AB MAY NOT be copied and pasted directly from the source. There MUST NOT be any form of plagiarism in your annotated bibliography (or any other assignment). You are required to write this assignment in your own words. You should pick the topic for your AB from the objectives listed at the beginning of each weeks module or from the syllabus.

Essay Question #3: Describe any four types of risk that projects may hold.

The assignment is to answer the question provided above in essay form. This is to be in narrative form. Bullet points should not to be used. The paper should be at least 1.5 – 2 pages in length, Times New Roman 12-pt font, double-spaced, 1 inch margins and utilizing at least one outside scholarly or professional source related to project management. This does not mean blogs or websites. This source should be a published article in a scholarly journal (Journal of Project Management)  or a professional journal (such as PMI’s Project Management Journal). This source should provide substance and not just be mentioned briefly to fulfill this criteria. The textbook should also be utilized. Do not use quotes. Do not insert excess line spacing. APA formatting and citiation should be used.

 Reflect on the assigned readings for Week 3 and then type a two page paper regarding what you thought was the most important concept(s), method(s), term(s), and/or any other thing that you felt was worthy of your understanding.  Define and describe what you thought was worthy of your understanding in half a page, and then explain why you felt it was important, how you will use it, and/or how important it is in project management. After submitting your two page paper as an initial post in the “Reflection and Discussion Forum,” then type at least two peer replies in response to your classmates posts (200 word minimum each). 

 Respond to the following in a minimum of 175 words each:

1.  Please provide a description on the Pro’s or the Con’s of a SWOT analysis. 

2.  How would cross training with the different generations increase job satisfaction and production in your organization?

Course Project Part A

• Course Project Part A: Value-Stream Mapping and Analysis

Assignment 1: Social Performance of Organizations

Due Week 4 and worth 290 points

According to the textbook, the current world economy is increasingly becoming integrated and interdependent; as a result, the relationship between business and society is becoming more complex. In this assignment, you will be researching a Fortune 500 company from an approved company list provided by your professor. Be sure to check the list before you begin.

Write a four to six (46) page paper in which you:

1. Specify the nature, structure, and types of products or services of your company, and identify two (2) key factors in the organizations external environment that can affect its success. Provide an explanation to support the rationale.
2. Suggest five (5) ways in which the primary stakeholders can influence the organizations financial performance. Provide support for the response.
3. Specify one (1) controversial corporate social responsibility concern associated with your company.
4. Submit a reference page with at least four (4) quality references that you have used for this paper. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

• This course requires the use of new Strayer Writing Standards (SWS). The format is different from other Strayer University courses. Please take a moment to review the SWS documentation for details.
• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow SWS or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the students name, the professors name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

• Analyze the relationship between business and society, and the ways in which they are part of an interactive system.
• Recommend ways stakeholders can influence the destiny of both business and society.
• Analyze the various primary and secondary stakeholder groups, their roles, and relationships.
• Compare and contrast the concepts of corporate social responsibility and citizenship.
• Analyze ways ethical challenges affect the multiple functions of the business.
• Use technology and information resources to research issues in business and society.
• Write clearly and concisely about business and society using proper writing mechanics.

Specific Library Resources to help you get started:

• Access the Strayer University Online Library here.
• Introductory Search – Use the home pages search box to keyword search many, but not all, databases.
• Targeted Search – Scroll to the bottom of the page for an A to Z listing of all databases. Float over each link to see a description of the database and click to load that particular databases custom search page. Custom search pages include both basic and advanced search options.
• These databases are only partially searchable through the general search bar. You will have to search for them individually to find resources for your paper.
  • Nexis Uni – This contains legal information and would be useful to search for court cases in which your company has been involved.
  • Video Explaining Nexis Uni
• Research Starters are like the academic version of Wikipedia. Search on a topic to get an overview with links to other information within that topic. It will help you get ideas for keywords for your own searches and what you need to know in order to successfully write your paper.
  • Research Starters – Business
  • Library Databases – Research Starters
• Don’t stress over writing papers! Watch this video on writing papers and essays: https://www.youtube.com/watch?v=KlgR1q3UQZE&t=9s. Topics include how to start your research, how to organize your research, how to draft your paper, and how to revise it. 

Grading for this assignment will be based on answer quality, logic/organization of the paper, and language and writing skills.

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BUS475 Week 4 & 9 Assignment Company List (NO EXCEPTIONS)

Johnson & Johnson

Disney

Delta Airlines

Citibank

Microsoft

Lockheed Martin

FedEx

Costco

Verizon

If I were to start a project and needed a work breakdown structure for an end-of-course summary guide, exactly how would you go about doing this?

(Use this reference)

Vaidyanathan, G. (2012). Project  Management: Process, Technology and Practice. London, UK: Pearson. Retrieved from https://bookshelf.vitalsource.com/#/books/9781269551083/cfi/6/2!/4/2@0:0 (Links to an external site.)

Examine the roles of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) in business. Determine how each system can play a critical role in managing value chains.

How does LaRosas Pizzeria use this technology in order to improve the supply chain and value chain operations? Determine the ways this technology has helped to deliver quality to the customer. Assess the challenges that LaRosas Pizzeria might face when trying to implement these types of technologies.

Dr. John Bradley is an Emergency Room physician. He worked a 24-hour shift due to a staff shortage. As a result, he had a patient that died because he failed to provide a duty of care, he breached his duty, and caused an injury. A prima facie case of negligence was established when Dr. Bradley failed to provide appropriate medical care. Liability was also based on res ipsa loguitor (the thing speaks for itself). The incident is considered a Sentinel Event and must be reported to The Joint Commission (a non-profit hospital regulatory agency).

After a trend analysis of several Sentinel Events, We Care Hospital fired the Health Care Administrator. As a result, you were hired as the new Health Care Administrator. You have reviewed the Sentinel Event with Dr. John Bradley and discovered several factors that showed the hospital was negligent. The three basic forms for negligence are malfeasance, misfeasance, and nonfeasance. Your first task is to rationalize your answers by using any applicable legal precedents.

Then, prepare a Microsoft PowerPoint 10-slide narrative using a SWOT Analysis. A SWOT Analysis identifies strengths, weaknesses, opportunities, and threats in a situation. Review the video: Strategic Planning and SWOT Analysis. To help you prepare the narrative PowerPoint using Microsoft 365 and older versions, review the video: Record a slide show with narration and slide timings.

Your 10-slide SWOT PowerPoint should follow this format:

1. Slide 1: Cover Page
   1. Include the title of your presentation, the course number and course title, your name, your professors name, and the date. 
2. Slide 2: Background / Executive Summary
   1. Describe the details of the situation. Use bullets with short sentences. The title of this slide should be Executive Summary.
3. Slide 3: Thesis Statement
   1. Identify the focus of your research. The title of this slide should be Thesis Statement.
4. Slides 4-9: Support
   1. Support your thesis statement following the SESC formula: State, Explain, Support, and Conclude. (An overview of using Sublevel 1 and Sublevel 2 headings is provided in the following video: APA Style – Formatting the Title Page, Abstract, and Body).
   2. You should include at least three court cases and related peer-reviewed articles from within the past five years. In-text citations should be in the American Psychological Association (APA) format.
5. Slides 10: References
   1. Use APA format for your Reference slide. (To help you with APA in-text citations and your Reference list, some students use Citation Machine.