Archive for August, 2018

Difference between Economic growth and Economic Development

Cleary Distinguish between economic development and economic growth.

Increased government spending to fight recessions

Advocate 4 – Supporting history – How the New Deal helped in America’s Great Depression (140 words)

need assistant in writing this paper

Leadership Coaching

Write an evaluation to appraise various research-based coaching models for practical application.  Then, identify organizations with external and internal coaches. Benchmark the coaching models that identify the elements that make these a best practice. Provide detailed examples to support your thoughts.

Support your paper with at least five scholarly resources. In addition to these specified resources, other appropriate scholarly resources, including older articles, may be included.

Motivation and Performance Management

  1. Compare the difference between job satisfaction and organizational commitment. Determine which is more strongly related to performance for your selected company “Wegmans Food Markets, Inc.”.
  2. Apply motivational theory and performance management principles to evaluate the company as a potential employer.
  3. Use at least three (3) quality references. Note: Wikipedia and other Websites do not quality as academic resources.

BSBCUS403 Implement customer service

Activity 4.

1. why is customer feedback important? Discuss in 150-180 words.

2. Describe how customer feedback should be shared and discussed in 180-200 words.

3. describe what should happen to feedback date after it has been collected in 180-200 words.

Activity 5.

1. place the following steps in the problem resolution process in their correct order:

A. Analyse alternative solutions and make a choice

B. Generate ad many alternative solutions as possible.

C. Analyse the gap between current and desired situation and identify the reasons/ causes of the problem

D. Implement the solution.

E. Identify and define the problem.

F. Monitor and evaluate the solution.

G. Gather data which can be analysed to give reliable, relevant, valid and timely information related to the problem and possible solutions.

2. briefly describe each of the solution generation methods in the table.




The nominal group method

The Delphi techniques

Quality circles

Activity 6.

1. identify 10 strategies that can be used to communicate workforce information.

2. place the steps that should be observed when creating documents in their correct order:

a) Drafting the document

b) Drawing up and proofreading the final copy

c) Collecting and organising all relevant information

d) Proofreading and editing the document

e) Planning the document

Activity 7.

1. why is it important for organisations to aim to meet quality standards 100% of the time?

2. Go to standards Australia website and complete the following:

a) Identify five benefits of standards

b) Are standards legally binding?

Activity 8.

Why is it important that teams are manageable size? (30-50 words)

Activity 9.

What resources might you require in order to deliver high levels of customer service? (approx 50 words)

Summative assessment 1.

Question 1.

Choose two similar product/ services and write a short report to present to a customer.

Outline the details/ comparison for each, including :

· Features

· Benefits

· Associated services

· Advantages

· Disadvantages and possible alternatives or variations

Question 2.

What rights and responsibilities do consumer have? 50-100 words


Under what legislation are consumer rights protected? Give at least three examples

Question 4.

Explain what is meant by a good customer service model? 50-100 words

Question 5.

What are customer service standards? Approx. 50 words

Question 6.

What procedures and standards should be used when establishing and maintaining customer service relationships? 50-100words

Summatrive assessment 2.

Project 2.

Choose an organisation you are familiar with and complete the following activites,

1. Describe the organisation’s business. What does it do?

2. Who are its customers?

3. Create a set of customer service standards that could be used by the organisation or access the organisation’s existing customer service standard and evaluate then, making suggestions for improvement and rewriting and poor quality standards.

4. What does the organisation do with regards to continuous improvement processes?

5. How does the organisation encourage its staff to deliver consistently high customer service?

6. Hows does the organisation gather feedback from its customer? Design a feedback form or customer service survey that could be used by the organisation to gather feedback from its customer or evaluate an existing feedback document.

7. How does the organisation handle complaints? Whar is their complaints handling policy/ procedure?

8. How does the organisatuon communicate adjustment in service delivery to employees?

9. What quality assurance procedures does the organisation use?

10. Do employees work in teams? How teams structured?

11. Do staff feel they are given the resources required to deliever excellent customer service. Explain

12. Using the information you have gathered and knowledge gained from course content, write a 500 evaluation of the organisation’s customer service performance.

Leadership Profile

There are many external consulting firms available to organizations today, though more organizations are hiring their own internal business analysts and consultants.  Leadership is expected to have problem-solving capabilities and the ability to analyze situations and institute action plans for increased production.  What are the trends in leader coaching? Are the roles more specialized or do consultants need to have a variety of skills to be effective? This week, we critically examine consultancies.

Based on your research to date, evaluate the recommendations made in the case studies and other required Books and Resources.  Using your own profiles, and real life examples, develop your own coaching practice strategies.

Support your strategies with at least five scholarly resources. In addition to these specified resources, other appropriate scholarly resources, including older articles, may be included.

Length: 5-7 pages, not including title and reference pages

Your paper should demonstrate thoughtful consideration of the ideas and concepts presented in the course by providing new thoughts and insights relating directly to this topic. Your response should reflect scholarly writing and current format standards.

Assessment 1: Research essay

Assessment 1: Research essay

Kakavas v Crown Melbourne Ltd [2013] HCA 25 and the doctrine of precedent.

In June 2013, the High Court held that a casino does not owe special duty to its patrons in cases where they have a gambling problem.

The Court, in a joint judgement, upheld the decision of the primary judge stating “[i]n the absence of a relevant legislative provision, there is no general duty upon a casino to protect gamblers from themselves.”[footnoteRef:1] [1: Kakavas v Crown Melbourne Limited [2013] HCA 25 at [26].]

Does the Northern Territory Supreme Court have to follow this decision? What would be required for this decision to be overruled? In your answer, explain how the Australian courts employ the doctrine of precedent in reaching their decisions. Refer particularly to the role of decisions of the High Court in the development of the law in Australia.

Step 1: Please read and understand the question.

Step 2: Read Law Research Guide: Writing Law Assignments

Step 3: Research and write your assignment. You are expected to conduct research in addition to reading the textbook. Do not use textbook as a source for your assignment, as discussed in lecture 2.

Step 4: Proofread and double-check. You can use free app, like Grammarly or something similar. You can also use assistance from Studiosity.

The Advantage Of Planning

Planning has a number of advantages for healthcare organizations. For instance, planning can help organizations adapt, take advantage of opportunities, reach agreement on major issues, or even assign responsibilities for tasks.

Think about a healthcare organization you know (or have researched) and describe one advantage that this organization can gain by planning

Positive Deviance Method and Research Approaches

“Positive Deviance Method and Research Approaches” Please discuss the following:

  • Compare and contrast the more common methods of consulting with the positive deviance method.
  • Several types of research approaches are typically used in  consulting. Create a situation in which each type of approach would be  necessary to gather the appropriate data.

Influences Of Health Care Research

 Identify one innovation that has been developed in the past 20 years that has influenced the health care industry, such as: Telemedicine Organ transplants Write a 700- to 1,050-word paper that discusses the following: Explain how evidence-based research influences the health care industry. Compare external influences on health care research. Cite 3 peer-reviewed, scholarly, or similar references to support your paper. Format your paper according to APA guidelines.